From Insurgency to Inertia—How Craft Beer Won the Battle But Lost Its Edge
A call to the unreasonable, the idiosyncratic, and the defiant ones who know our industry was built by pushing envelopes, raising standards, and separating the vinyl from the leather.
Fifteen years ago, I became one of the first 100 Certified Cicerones in the world. Today, there are more than 5,000 of us. Last month, I received word that I had passed the Advanced Cicerone exam, making me one of less than 250 at work in an industry that, for the first time in my twenty-year career, feels stagnant and uninspired.
The beer is undoubtedly much better today than in 2009 and far easier to come by. Suppose this afternoon I have a taste for something Pilsner-ish. Living in Oakland, CA, I’d have my choice between the most awarded German-style Pils in US history, the current GABF Gold Medal Czech-style Premium Pale Lager, a World Beer Cup gold medal-winning Helles, a GABF gold-medal winning Cream Ale, and Wondrous’s “2 Ten Euros,” which on any given day might outshine them all. I can find each of these beers in pristine brewery-fresh condition without even getting on a freeway.
When I started in this industry, such a state of affairs existed only in my most ambitious fantasies. The breweries we were excited about back then didn’t brew much lager. Most sought their footholds at the periphery, forsaking the pale lager market at the beer industry’s core as too well fortified and fixed in favor of massive multinational conglomerates. On top of that, neither Humble Sea, which makes the Helles mentioned above, Faction, which brews the Cream Ale, nor Wondrous existed back then. Trumer was brewing their standard-bearing Pils right up the road in Berkeley; however, their beer wasn’t available at the brewery. It was typically sold skunked by UV rays and staled by weeks or even months of warm storage. Moonlight’s “Reality Czech” was around back then, but I would not have believed it if you had told me there would come a time when I could routinely walk into my local grocer and grab freshly packaged cans.
We did this. Those of us committed to advocating for beer consumers made it not only feasible but essential for mainstream retailers to stock quality beer and store it at the proper temperatures. We educated consumers on the importance of checking expiration dates and the virtue of patronizing their local breweries. We reversed decades of inertia that encouraged consumers, wholesalers, and retailers to view beer as a perdurable commodity, distinguishable solely by brand and packaging. We transformed an industry in the time it took for me to level up from a Certified Cicerone to an advanced one.
So why does our industry feel so much less exciting today? Why, following nearly two decades of unabated growth and improved quality for the end consumer, are prominent periodicals publishing pieces announcing the end of our revolution and former industry titans tripping over themselves in a rush to rebrand as beverage companies? What did we have then that we don’t now?
"These guys weren't bullshitting, they were beating on drums, tearing it up, hurling horses off cliffs." - Bob Dylan when asked about hip-hop, specifically regarding what he thought of Public Enemy and Ice-T.
From 2009 to 2011, I was behind the bar at The Monk’s Kettle in San Francisco’s Mission District at least four nights a week. I recall blending an un-hopped lager called “Uncle Fudd” with a Flanders Red Ale called “Cuvee Des Jacobins Rouge.” The lager had been brewed with cedar branches and smelled of butterscotch and Labrador tea. The Flanders Red Ale was bracingly tart with aromas of balsamic vinegar and Palmer’s cherry sours. In 2012, I collaborated with the remarkably talented chef Sarah Kirnon on a series of dinners. At one of these events, we paired each course with two beers: one fermented conventionally and the other a beer of similar composition influenced by “wild” yeast, bacteria, or both. One of the beers we poured that night was fermented on the famed Tartine Bakery sourdough starter.
This was the closest our work ever felt to “hurling horses off cliffs.” Back then, working in craft beer meant doing wild, unprecedented things. Presenting customers with unfamiliar beer styles, glass shapes, flavor combinations, and experiences placed us in the lineage of founders like Rob Tod, filling his car with samples of White Ale and pouring them for potential customers who knew only of Lite Lager and Guinness. Or of the brewers at Sierra Nevada hearing from a lab that their Barleywine was too bitter and replying “thank you,” or of Lagunitas as Dr. Frankenstein reanimating “India Pale Ale.”
“My task is to tell the difference between the vinyl and the leather… Leather ages, grows weathered, and wizened; vinyl cracks the first chance it gets. Leather is toughened hide; vinyl is the synthetic, store-bought alternative. Vinyl always smells like the absence of sweat” - William Jelani Cobb from the Introduction to “The Devil & Dave Chappelle”
By 2013, when I was hired to help open The Hog’s Apothecary in Oakland, succeeding on behalf of our customers increasingly meant guiding them as they learned to appreciate beer more deeply. We lightly chilled our Pilsner flutes at Hog's and warmed our English, Belgian, and Sour Ale glassware. We curated daily flights to showcase the differences between a German-style Pils and a Bohemian Pilsener or between an American Brown Ale and an English Dark Mild. Our end goal - to create a world of endlessly rewarding discovery - remained the same, but we no longer accomplished it by making our offerings louder or more unusual. Instead, we sought to nurture the consumer's capacity to perceive and appreciate nuance.
During this time, the number of breweries entering the market continued to surge. However, as this took place, the diversity of beer styles began to diminish. At first glance, this might appear to be a step backward. Yet, if we consider the world’s most renowned beer regions, places like the UK, Pilsen, Bavaria, and Brussels, it would suggest that mature beer scenes do not tend to offer a large variety of styles. On the contrary, these regions have meticulously refined their brewing techniques and serving practices around a signature coterie of beers. You won’t be served excellent Hefeweizen in London or exemplary Dubbel in Pilsen.
In 2016, I left Hog’s Apothecary to join HenHouse Brewing Company. As we began selling significant quantities of HenHouse beer wholesale, it became clear that American beer drinkers were honing in on what would become our beer style, and the industry was reacting accordingly. The consumer had decided that IPA was their choice, and succeeding on their behalf, not to mention winning their dollars, meant improving the quality of the IPA in their glass. Much of that work fell to brewers and raw materials suppliers, optimizing their products and processes to pack IPAs with unprecedented aromatic intensity.
The second half of the job, ensuring the beer arrived in the customer’s glass in the same condition it left the brewery, was where we came in. During my time at HenHouse, our sales, logistics, and marketing teams advanced the most rigid freshness and cold-chain standards in the industry's history. We succeeded in selling beer with a 28-day shelf life at mainstream grocers throughout the Bay Area while insisting that beer always be kept in a cooler. Another ambition that many told us was unreasonable and impossible to maintain.
We held in-account events where we poured brewery-fresh examples of our IPA against out-of-code or warm-stored versions. We launched a beer festival that exclusively featured beers that had been in the keg for less than 10 days. We produced a podcast that delved deep into topics like a defining pastry stout and the future of “thiolized” yeast. We endeavored to make the rabbit hole bottomless and the descent more rewarding every step of the way.
By 2019, HenHouse had become the fastest-growing brand in California grocery stores despite not being available in the state’s three most populous counties. For those who had dedicated careers to helping our customers distinguish vinyl from leather, it was deeply gratifying to watch those breweries willing to do the work necessary to get their beer to the shelf in superior condition thrive.
“When something is new to us, we treat it as an experience. We feel that our senses are awake and clear. We are alive.” Jasper Johns
If there is a lesson to be taken from my career, it’s this: we succeed when we are unreasonable, idiosyncratic, and defiant of prevailing conventions. We made space for ourselves by pushing envelopes and raising standards, not by hedging bets or attempting to anticipate and appease the whims of a winnowing market.
I don’t mean to downplay the headwinds we currently face. Growth has stalled, mainly because young people can’t afford anything. Many of the stories we told ourselves about this industry when it was booming, particularly the one about being 99% asshole-free, proved to be myopic. The pandemic wreaked havoc on the cost of making and delivering beer. It also hastened a decline in the appeal of drinking beer in bars. Today, many of the on-premise venues we counted on to introduce our products to new customers have shuttered. Meanwhile, as labor costs and competition increase, the experience in brewery taprooms is becoming increasingly generic and low-touch. Profit margins have narrowed, and the stylistic scope of our offerings has followed suit. We are an industry that made our road by walking, and today, we spend far too much time on well-trodden paths.
The work ahead is the same as it ever was. There are large demographics we are yet to court effectively—new beer styles are to be invented, and dormant ones are to be revived. This time, we have a head start; millions have already bought in. Our job is to make the rabbit hole bottomless for them, and the descent more rewarding every step of the way.
I am encouraged by every side-pull faucet I see being operated correctly to deliver the customer a novel, fitter way to experience a beloved beer style. I get discouraged whenever I read about a self-pour tap house opening up. If you’ve plunged a hot poker into a glass of bock, you are advancing our cause; if you allow your guest to order via a QR code and never engage a member of your staff, you are conspiring in our demise. If your menu uses terms like “double-decoction,” “thiols,” or “incognito,” and your servers and bartenders can convey to customers why those things make the beer in their glass more delicious, you are likely a magnet. If those words linger on digital menu boards or can labels without context, you might be pushing people away.
Whatever will ultimately reinvigorate this industry lies hidden somewhere upstream from where we are today. Those with the courage to stray from the path and the fortitude to fight against the current are the ones who will make it out.
This piece has received some thoughtful responses on my other feeds and I want to share a couple of them, along with my responses, with those of you following here...
From Stuart Canon, a member of Sacramento Beer Enthusiasts...
"I think it seems like there two kinds of stagnation you are talking about: market, and cultural/maybe creative stagnation. Market is one thing and alcohol sales are down across the board from what I understand so it's not just beer. I come from working in wine and ive always thought that an issue with beer culture is the obsession with the next new thing and always chasing something different. In wine, you have houses that have been around hundreds of years and no one expects them to make a wine that we've never heard of. North Coast Brewing has been making really good beers and those beers are still good, but beer drinkers will leave behind their favorites for whatever is the next thing. I use north coast as an example because i dont think of them as a very experimental brewery and they mostly have the same group of beers they have had for a long time. It's unreasonable to expect there to always be something new, in my opinion. I'm not sure what that means for how breweries compete with one another but certainly jumping the shark isn't working now that many sharks have been jumped. I think beer is just grown to be in the position a lot of other alcohol is in where people drink their brand of whiskey and people know the big names and off the road names down in Paso Robles wine. Sure people are putting peanut butter in whiskey now but largely you know Heaven Hill has been putting out Evan Williams since the 50s and Chateau Lafite Rothschilde has been around since 1855 and Bayerische Staatsbrauerei Weihenstephan is supposedly the oldest brewery in the world and they still have been making a relatively stable portfolio of classic German beer. Maybe I'm one of the assholes that beer wants to keep out but I think this reckoning has always been coming if you build your culture around new new new. I mean even Apple seems less exciting and they are constantly removing features from their phone. Maybe that's the next wave- the unbeer. Beer without a headphone jack. The milkshake comes separately from the sour."
My response...
"I hope my piece conveyed that "shark-jumping" isn’t the only way to create novelty and reignite customer interest.
Take the side-pull faucet, for example. It’s traditionally used for Pilsners—one of the most conventional, well-established beer styles. Yet a "Slow Pour Pils" can draw lines out the door, proving that even a subtle shift in presentation can feel fresh and exciting.
And while we might quibble over Scrimshaw’s quality, you're right to highlight the high brewhouse standards of most North Coast beers. But they’ve grown stale in other ways. The industry has moved forward—particularly in packaging and freshness—and they’ve been slow to keep up.
I believe brands in this position have an opportunity. Refinement and consumer education can pave the way for renewed enthusiasm. Make a big bet! If not a new beer style, then a rebrand. If not a rebrand, then a new format. Something. Anything. Because standing still is the surest way to fade into the background."
This piece has received some thoughtful responses on my other feeds and I want to share a couple of them, along with my responses, with those of you following here...
From Jack Alexander of Burning Barrel Brewing & Spirits...
"Consumer tastes continue to evolve, and the introduction of seltzers, RTDs, other categories show that that there's still interest in alcoholic beverages, and the beer market has exploded to include so many different styles, I find it still very interesting and compelling. I think the future is still very bright for the brewery industry, but the bar has been raised.
It seems to me that there are three major categories of consumption: tasting room, restaurant, and retail (selling in stores). With costs having exploded after Covid, a brewery — I think — had to pick what was going to be a realm they would compete in. It takes a lot of money to compete and stand out in any one area.
The expectation of the tasting room experience is higher than it used to be, as more places opened and began competing for the beer-drinking-experience. This is a luxury. It used to be that a place could open in a spartan industrial space, and people would crowd in. While that can still work for a bit, I think people are looking for a place to hang out. The look, the music, whether you have TVs, places for kids (or places free of kids), etc., all work out to create your consumer experience. You need to have something available for any type of consumer — a style that almost anyone could enjoy. That means a lot of taps, and a lot of beer to manage.
I think the in-person beer market is just competing more for the disposable income than it used to, and people are more interested in the overall experience than ever. If you can get by with the majority of your business driven by a direct-to-consumer (on-site or to-go) this is the most profitable, but the least scalable.
I think the restaurant space is still about the beer. If you have great beer, and can get it out into the market people will order it. They don’t care what your tasting room is like. They may not even know where your brewery is, but if they’ve had the beer and know it’s good, they’ll order it. But then, the restaurant model is at the mercy of the restaurants. So many places closed during & after Covid. Lots of places closed owing breweries money, and even getting kegs back was an adventure.
The retail space is where the most competition is, IMO. That’s where you are up against RTDs, hard seltzers, and high-quality regional breweries. Margins are low, how the beer is treated is often impossible to control, so your brand is at the whim of the retailer. If you have economies of scale to make money in retail, more power to you. Outside of places that specialize in craft beer, we don’t sell to retail."
My response...
"Generally I don't disagree with anything you've written here. Get enough beers in me and I might start arguing that playing with seltzers and RTDs might be conspiring in our own demise long-term. I am still working that one out.
Also, given my experiences at HenHouse, I have much to say about "how the beer is treated is often impossible to control," but that is probably another article."